Bissell has received 66 reports of this vacuum smoking and emitting a burning odor, including five reports of the battery pack catching on fire, three resulting in minor property damage, and one resulting in a burn injury.
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. “BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
VACUUM RECALL: More than 60,000 Bissell cordless multi-surface wet dry vacuums have been recalled. A government watchdog group says some models can overheat and even catch fire. At least one person was burned. pic.twitter.com/Kl6QezC3UM
— CBS Evening News (@CBSEveningNews) January 14, 2023